Topic
Modern Solutions for Virtual Contact Centers
While virtual contact center solutions had been growing over the past decade, the recent pandemic has increased the need for virtual solutions beyond anyone’s wildest imagination. In this session, Kustomer, NexRep, and Sweetgreen will explore those needs, the challenges companies faced bringing agents home, and solutions that include cutting edge CRM and virtual agents in the ever demanding home food delivery vertical that have proven effective.
Agenda
2:30PM to 3PM Discussion on Modern Solutions for Virtual Contact Centers
While virtual contact center solutions had been growing over the past decade, the recent pandemic has increased the need for virtual solutions beyond anyone’s wildest imagination. In this session, Kustomer, NexRep, and Sweetgreen will explore those needs, the challenges companies faced bringing agents home, and solutions that include cutting edge CRM and virtual agents in the ever demanding home food delivery vertical that have proven effective.
Date
30 minutes
Guest Policy
All guests are welcomed to register for the event.
Cost
This is a free event.
