Reducing Effort During Times of Panic West Coast Edition

Topic

Join Kustomer & Tethr for an interactive lunch and learn on "Reducing Effort During Times of Panic" with Matt Dixon, Chief Product & Research Officer at Tethr and author of "The Effortless Experience: Conquering the New Battleground for Customer Loyalty". During this interactive webinar Matt Dixon will discuss the importance of coaching customer service reps on techniques that can help reduce effort levels and retain control over the interactions during times of panic. Lunch will be delivered to the homes of all webinar registrants, provided by Kustomer!

Agenda

12PM - Opening remarks from Kustomer
12:10 PM - Matt Dixon's interactive discussion (be prepared to share!)
12:40 PM - Q&A
12:55 PM - Thank you's and Wrap

Kustomer

Date

April 16, 2020

Start at: 12:00 PM

End at: 1:00 PM

Guest Policy

All guests are welcomed to register for the event.

Cost

This is a free event.